Town and Milton Fl. Essay Example for Free

Town and Milton Fl. Article Physical framework Human framework Convince somebody to move to a U. S. city of your decision, by depicting the area utilizing terms from the exercise. Make certain to incorporate the name of the city and state you are expounding on and make your reaction in any event one passage long. Section 1. Plymouth, England, to Plymouth, Massachusetts-3,349 miles 2. St. Louis to Ft. Clatsop close to the Pacific Ocean-1,400 miles 3. Omaha to San Francisco-1,430 miles Section 2 If I needed to depict the town I live in I would portray it as a little ole ranch town that neighbors with a greater city situated town toward the West, at that point two more homestead towns toward the North of them, and one toward the East, lastly some greater city arranged/sea shore style territories toward the South. The relative area for Milton Fl. would need to be Baker Fl. they share a similar kind of highlights and style of individuals. Milton Fl. s a position of ranch land, waterways, stream, brooks, and little cafés in as far as possible. Milton and its encompassing towns and urban communities share a typical district of the language, attributes, atmosphere, and culture. Our human framework is loaded up with a wide range of individuals with various qualities and they all work in a solidarity to flexibly, fix, and ensure our territory. They would be exchanges laborers like roofers, mechanics, drivers, ranchers. Individuals like our fire fighters and ladies, police, and crisis administrations. Section 3 I think on the off chance that you are a city individual, at that point Milton isn't the region for you yet in the event that you like the nation with waterways in your back yard and a gator on the other bank than this is the region for you. Milton is an exciting city however it is additionally loaded up with persevering families and creatures also. In general Milton will be my resting place for new comers simply invest some energy in our stream banks and ranch fields and you won't have any desire to leave.

I need a Masters level Historical Theology paper on the life and Research

I need a Masters level Historical Theology on the life and effect (Historical and Theological) of the service of John Wes - Research Paper Example An otherworldly change was required. Strikingly, he was regularly not considered a scholar as Rakestraw states he â€Å"in the eyes of most non-Wesleyan Christians Wesley isn't paid attention to as a scholar of beauty; indeed, he isn't paid attention to as a scholar at all.†1 This has little to do with his standpoint and more to do with his strategy for advancing his religious philosophy. Not at all like referred to scholars, for example, John Calvin, Wesley didn't work out a convention of his religious philosophy across the board place. His philosophy was amassed after some time as he developed in his confidence. Wesley at first started the Methodist development, with his sibling George, contrary to Calvinism which was likewise noticeable in this equivalent period. The impacts of John Wesley are apparent today. In spite of the fact that his underlying strict society comprised of just 40 to 50 members, numerous Protestant categories despite everything follow the Wesleyan conve ntions. This affiliation is regularly viewed as the main Methodist society in London. Wesley joined Arminian precepts which were at that point a part of the Methodist in the eighteenth century Church of England. ... His mom raised her kids with an exacting Christian profound quality that enormously impacted John. John Wesley lived in the 18t century from 1703 to 1791 and was taught at Oxford University. Wesley was one the fifteenth offspring of his family which in the long run had 19 youngsters altogether. One of the powerful snapshots of his adolescence was being safeguarded from a parsonage shoot when he was just 5 years of age. His dad accepted this fire was â€Å"an assault from certain his progressively disappointed parishioners, and it was not the first.†3 This ingrained a sureness in him that he was intended to accomplish something significant in his life. His mom, Susanna likewise had this conviction and she wrote in her own journal, â€Å"’I do plan to be all the more especially cautious about the spirit of this youngster, that Thou hast so leniently accommodated, that I have ever been.†4 As the entirety of the Wesley kids were accomplished, they additionally were p resented to religion. â€Å"Both of Wesley's folks were eagerly engaged with the development against the Puritan obstruction and on the side of the legitimate noticeable quality of the Anglican Church, a strict and political position that was in unmistakable resistance to their family histories†5 They grew up knowing the Bible well and remembering supplications giving a solid establishment to John Wesley’s Christian instruction. His preparation at Oxford followed a run of the mill educational plan â€Å"in rationale, talk, ethics and legislative issues †the Aristotelean controls †and concentrating on a choice of antiquated writers†¦.†6 He proceeded with his investigations there and furthermore got a Masters certificate also. At Oxford, he was to a great extent impacts by The Holy Club and in the long run turned into the pioneer of the gathering. At age 32, he cruised to the American settlements with his sibling, Charles where he was

PhD Research Proposal - How to Write One

PhD Research Proposal - How to Write OneA PhD research proposal is a document that comes from a research student, explaining to the PhD committee what his or her research project will be about and why they feel they have a good chance of success. There are many types of research proposals but they all include some components. Some are much more detailed than others, some don't require an initial grant or funding for travel, others are given to make sure that any scientist who would like to be a part of the project has the chance to attend the next meeting.In any case, when you write a PhD research proposal, you should do so as a group and you should be careful about the way in which you word it. Make sure that you put your name on the proposal and do not leave yourself out. What happens when you have a committee that isn't interested in what you have to say? It is very important that you put your name on the proposal so you can be able to speak freely.Another nice touch to your propo sal is to include the name of your department or institution. Sometimes this is included in the proposal but it is still very helpful to include it. This way if someone asks you questions about your work you can also explain it. The last thing that you need is any questions being asked about your work because it may negatively affect the development of your PhD research.You should always go into your PhD research proposal with a clear plan of how you plan to use the money that you receive for your research. You should always specify what exactly the money will be used for. Don't leave the matter to the committee. There is no point in them worrying about whether or not you can spend the money.If you decide to go into research without an idea in mind, then the committee might want to see your dissertation and outline before you submit your proposal. You might find that one particular area is not of much interest to the committee. Try to see the big picture. Make sure that you are tell ing them why you feel that the research will be beneficial and why you can expect good results.After you have written your research, the second thing that you need to do is to go out and get published or publishable publications. That is the big step that you need to take to advance in your career. If you don't succeed, you will not get that big promotion at the end of your career, your friends will talk about you and probably nobody will hire you as a PhD researcher!When you are writing your PhD research proposal, don't forget to check with your advisor. She or he will be able to suggest what they think your chances are and if there are other aspects that you need to address.

Parental Ethno Theories Of Childhood Development - 2795 Words

PARENTAL-ETHNO THEORIES Culture refers to many characteristics of a group of people, including attitudes, behaviors, customs and values that are transferred from one generation to the following. Cultures throughout the world share many similarities, but are distinguished by considerable differences. For instance, while masses of whole cultures, experiences happiness, how this feeling is expressed varies from one culture to the next. The way we greet someone, or behave in circumstances, with family, with guest, has the shadow of culture or environment in which we are supported and grown up. Culture has a very important function to play in child development. As the culture changes from place to place accordingly the ways of child rearing.†¦show more content†¦Ã¢â‚¬Å"When he doesn’t have his nap or go to bed on time, we can always tell the difference—he’s not so happy and playful.† This scenario based on an actual observation illustrates how parents’ cultural beliefs, or â€Å"parental- ethno theories are expressed in the everyday lives of households. Understanding parents’ theories about their children are the key to understanding the strategies parents use to avail their kids grow up to become successful members of their communities. In particular, parental theories about children as learners provide grounding in the ways that parents think about children’s environments for learning. The topic of cultural variations among different societies is especially relevant when we look at the ideas and practices of parenting, since families bear the central duty of raising the following generation of citizens who will require working together across ethnic boundaries in an increasingly complex universe. In addition, cross-cultural research within a larger category such as â€Å"the West† offers the possibility of discovering both universals and differences: the themes and variations that make each culture seem recognizable yet different. PARENTAL-ETHNO THEORIES AND THE DEVELOPMENT NICHE Super and Harkness proposed a

Who Gets Addicted And How - 1174 Words

The Downtown Eastside is considered to be Canada s drug capital, with an addict population of 3,000 to 5,000 individuals. These are the words by Gabor Mate a Canadian physician specializes in addiction. Mate is describing that most of his patients are addicted to cocaine, alcohol, and heroin(Mate 320).This means that most of the people in Downtown Eastside are addicts to illegal substances such as Cocaine, Heroine etc. Addict is someone who cannot survive without particular substance such as Tea, Coffee, Alcohol etc. Living without these kinds of substances is very difficult for an addict person, that he/she gets addicted for a lifetime. Addiction can be caused by Genetic predisposition, but the biggest cause of addiction†¦show more content†¦Henderson’s points out is correct because in a young age a person gets mostly influenced by his/her friends and follow them .For instance, If a person is in a group or in a group meeting, it is often that the person usually fol low the interest of the group. If he/she doesn’t everybody in the group will think that the person is so awkward. So, a person usually copies their peers which causes addiction. Apart from this, drinking excess alcohol in a young age, just for fun can lead the peer to try more dangerous drugs in his/her life. As P.J Graham in his essay â€Å"Alcohol and having Fun† that â€Å"most of the teens try drugs because of fun and enjoyment†. It makes them feel good† (Graham 150).Graham is correct because most of the teens are unaware about the dangerous effects of illegal substances on their health and life. During the first try, it makes them feel excellent. However, this first try of a sip of an alcohol, becomes the lifelong addiction and the teen will eventually found himself trapped in an addiction. Moreover ,trying illegal substances such as alcohol which is readily available in market, can also lead the peer to go through other drugs such as cocaine ,heroin because it’s in addicts mind that, if the alcohol makes him so happy then why not try other drugs. Hence, trying specific drug for a first time can also lead to addiction. Secondly, Addiction is also a result of easy availability of substances such as

Development Of Health And Safety In The Workplace †Free Samples

Question: Discuss about the Development Of Health And Safety In The Workplace. Answer: Introduction Establishment of health and safety within the workplace is the basic requirement of each business organization. It is important for the organization to create a working environment where the health and safety of the employees will be valued, promoted and supported (Kossek et al. 2014). In order to ensure the health and safety in an organization, it is important to promote workplace health program, safety policies and bring environmental changes within this organization. To establish health and safety program in an organization changes in the organization and individuals behavior is crucial. It is important to increase the awareness among the individuals regarding the necessity of health and safety within the workplace. However, the establishment of a health culture in an organization can be achieved through changing the organizational structure, practices, and policies. Such organizational policies and practices need to align with the health and safety requirement of the employees. T his study deals with the individual and organizational changes to bring health and safety in the workplace. Critical evaluation of the approaches to organizational and individual change to promote health, safety and wellbeing performance in an organization Change is necessary to achieve some positive outcomes in an organization. In order to change the organization to promote health and safety implementation of the action model approach is beneficial. As commented by Edmondson et al. (2016), by following this model the human resource and health promotion professionals can work as a team. Such collaboration between thehuman resource management and the health promotion team is effective to maximize the performance of the well being as individuals can work together and share their idea. This approach also ensures the safety in a workplace. As criticized by Kim et al. (2016), understanding between the individuals is necessary while developing a collaborative work between the two departments otherwise; the organization may fail to meet the ultimate goal. Thus, for every organization, it is important to develop a clear understanding between the individuals while applying teamwork to maximize the performance of the wellbeing. Establishment of the new policy in an organization which meets the requirement of the international policy is effective to bring changes in an existing system. As for example, by following Occupational Health and Safety Act an organization is able to promote health and safety policy in their workplace. As for example, Singapore General Hospital follows such Act to ensure the workplace safety as well as the employees safety in the workplace. As argued by Kim et al. (2016), if the organization fails to comply with the legal norms while taking an approach to ensure workplace safety then it affects the entire operating process. Establishment of the education and training program to increase the awareness among the employees will be an effective approach to maximize the wellbeing performance. However, many organizations provide training to the employees to develop them professionally but the development of health safety-related training highlights the new change in an organization (McFadden et al. 2015). Such educational and training program helps the workplace parties to adopt the occupational health and safety policy. On the other hand, individual change refers to the role of the employees in an organization to bring changes. As for example, leaders of an organization play an important role in developing health and safety within the workplace. The leaders should be inspiring and confident. This type of leaders is able to increase the awareness among the employees regarding the importance of the safety in a workplace. Therefore, the senior level managers are involved in promoting health and safety at work ( Kossek et al. 2014). The managers can use their authority in order to comply with the occupational health and safety. This ensures the workplace safety. Individual change management to promote health and safety in workplace Individualchange management refers to the ability of a person to bring and manage the changes properly in an organization. However, individual changemanagement gives a primary framework to the people to give shape the changes in an organizational system (Cameron and Green 2015). Individual change allows an individual to go through a predictable path to an expected path. In an organization promotion of health and safety is vital, which can be done by maximizing the performance of the individuals. Managers of an organization play an important role in creating a positive health and safety culture by implementing change in an organization. However, senior managers of an organization are an integral part of promoting health and safety within the organization. Managers act as a media between the workforce and the board to manage the upward and downward communication to ensure the health and safety. Managers communicate with the health and safety executives and then share the information am ong the workforce. The managers are responsible to create a safety culture in the workplace. However, managers allocate resources and introduce training program to establish new changes and maximize the performance of the well being. As for example, in the Singapore Petroleum companymanagement has established a good monitoring and tracking process. They have reliable performance indicator to detect the hazards in the workplace (Spc.com.sg 2018). On the other hand, the managers recruit skilled staffs to work safely and identify any safety-related issues. Managers need to establish positive communication and staff engagement to give shape the organizational change. As for example, for the establishment of the no blame culture the managers have to show more concern to their staffs when things are genuinely going wrong. This insists the staffs to report any safety issue without any hesitation. This can be done through effective communication and staff engagement by the managers. As a result, the health and safety can be maintained along with increasing the performance of the individuals in an organization. Organizational change management to improve health, safety, and performance of the wellbeing Organizational change management refers to the management of the structural change and alternation of the existing business process. In order to achieve success and the business goal, organizational change management is necessary. Establishment of a safety culture or bringing changes in the existing safety culture is one kind of major organizational change (Kanaane et al. 2015). Vision, skill, action plan, resources, and value are the major components of the organizational change management. For an organization, it is important to develop a vision of what is the change and why the change is needed. Therefore, to maximize the performance of wellbeing skill is required. Skilled employees are also associated with the change management. In order to improve the safety in an organization allocation of the sufficient resources is required. To create a safety culture development of a positive value system is required. In order to bring changes in an organization, the change agents need to have a good knowledge of the current organizational culture. For a successful change management, the management needs to support the changes and empower the employees to involve in the change management process (Betancourt et al. 2017). A suitable communication strategy is required to establish safety culture in an organization. On the other hand, implementation of the new policy or legislation in the organization is crucial to manage change in an organizational safety process. According to the statistical data it has been found that in Singapore approx 9,261 people were injured in the workplace in 2006 (Mom.gov.sg 2018). Based on such injury rate different industries of Singapore have taken change management program to ensure their workplace safety. As for example, in Singapore General Hospital the authority has established workmens compensation program to ensure the occupational and workplace health and safety (Sgh.com.sg 2018). This program allows the employer to report all accidents regarding the workplace safety as well as an occupational disease to the ministry. As a result, the employees will get compensation for their any injury in the workplace. In order to manage such change in the safety program, Singapore General Hospital maintained a daily tracking process to record the workplace injury. They follow RIDDOR (Reporting Injuries, Diseases and Dangerous Occurrences Regulations), which helps them to track the workplace injury. This change management is helpful for such organization to ensure health and safety in their organization. Discussion of the Prosci change management methodology Change management is essential for every organization to meet the organizational goal. Prosci change management methodology is focused on the individual change management in an organization. However, the prosci change management model is also known as ADKAR model and Prosci 3-phase model (Rosenbaum et al. 2018). It is important for any organization to understand how to bring changes in an organization along with the change of individuals. This process is called Prosci ADKAR model. Awareness, desire, knowledge, ability, and reinforcement are the five main components of ADKAR model. In order to implement a change in an organization, it is important to create awareness among the employees regarding the importance of such certain change. In the next step every staff of an organization needs to participate in the change management program. Therefore, in the next step, every employee needs to have sufficient knowledge how to implement and manage the change in an organization. Therefore eac h individual in an organization should be capable to utilize their skill to implement the new changes in an organization (Kazmi and Naarananoja 2017). Finally, reinforcement is necessary to sustain the change. As for example, Singapore General Hospital always focuses on the health and safety management in their workplace for this purpose they have established workmen's compensation planning. This is a new change in their organization. Hence, application of ADKAR prosci model will be beneficial for them to diagnose the gap and develop corrective actions to give shape this new change. On the other hand, this model allows the manager and supervisor to support this change through individual change management process. The 3-phase process of prosci methodology includes preparation for change, management the change and reinforcement of the change (Karambelkar and Bhattacharya 2017). However, it is crucial for an organization to develop a plan before implementing the change. Then after creating the plan managing of the change is crucial. For an organization, an effective communication is crucial to manage the change in an organization. This enhances the stakeholder engagement in the change management process. Therefore, the training plan is crucial in the change management as it makes the employees flexible with the new environment. Finally, it is important for an organization to take some activities to ensure that the implemented change is sustained. Health and Safety In order to maintain health and safety in the workplace, proactive approach and reactive approaches are used by the organizations. Proactive approach The proactive approach is a process through which an organization can eliminate their problems before these occur in the workplace. In the workplace proactive approach is used to maintain the safety by reducing the number of failures in a system (K?r?lmaz and Erol 2017). However, proactive approach has been taken to create a safety culture in the workplace. Due to lack of proper safety culture in the workplace workplace injury has been increasing rapidly. As per the statistical data in the year the rate of workplace injuries were 1, 2351 in the year 2015, which has increased to 1,3014 in the year 2016 (Wsh-institute.sg 2018). Thus, it is crucial for an organization to use the proactive approach to ensure the safety in an organization. However, by following the proactive approach an organization can take necessary activities to prevent the occurrence of workplace injury. It has been found that in the construction company the workplace injury rate is high. As per the statistical data in the year 2010 the injury rate was 58% and in the year 2015 and 2016 it was 41% and 36% in comparison to other industries. As for example, SEF Construction Pte Ltd is a popular construction company of Singapore. They have adopted the proactive approach to prevent any dangerous occurrence in their place of work. They have implemented in-house safety rules and regulations. Therefore, they carry out daily safety inspection under the guidance of workplace health and safety officer (Sef.sg 2018). This activity ensures their workplace safety approach. Reactive approach The reactive approach is a process, which is taken to mitigate a problem after it has taken place. In order to maintain a long-term safety management in an organization reactive approach is used by the organization. In the reactive maintenance process, quick action has been taken to ensure the safety of an organization. This approach allows an organization to resolve any issue quickly. Reactive approach more expensive in comparison to the proactive approach. The reactive approach has taken in the emergency situation as a result; an organization has to pay the additional cost to cure the damage (Rahmani 2017). Maximum organizations avoid reactive approach as it is costlier and a complex process. Discussion of strategies and approach Strategies should be taken by the organization to create a safety culture in the workplace. One of the major strategies to maintain the workplace safety is to communicate with the stakeholders regarding the safety. However, the organization should talk about the importance of the safety during the work at the employee level, supervisory level and management level (Loeppke et al. 2015). This will increase the awareness among the employees and the management takes the necessary step to maintain the safety. As for example, Singapore General Hospital follows effective communication process to share the health and safety information among the stakeholders. Establishment of health and safety training is a crucial strategy for every organization to develop a safety culture in the workplace. In order to provide safety training to the employees implementation of OSHA, training system is a good approach to ensure the safety in an organization (Loeppke et al. 2015). SEF Construction Pte Ltd focuses on the OSHA training approach to enhance the knowledge among the workers regarding their safety. This training program is an excellent health and safety training program. In order to ensure the workplace safety risk assessment is mandatory for every organization. Therefore, the management needs to encourage the workers to report any health and safety concern time to time. Therefore, implementation of the positive changes should be done to enhance the health and safety in the workplace. Participatory ergonomics on health promotion and health protection in the workplace Participatory ergonomics or PE is associated with health promotion and health protection in the workplace. In this process, the workers are involved to address their health concern. This process is supported by the multilevel steering committee (Yazdani et al. 2015). PE is a process to involve the people to control their own work activities and utilize the power of knowledge in promoting health awareness. PE reduces the failures and improves health outcomes in a workplace. This approach enhances the worker performance and safety in the workplace. This process allows an organization to employ a staff-centered approach. As for example, Singapore General Hospital follows PE and they have established a teamwork in order to share the safety-related knowledge among the employees. This is helpful for this organization to enhance the health promotion and protect the health of both internal and external stakeholders by undertaking healthy activities. Performance of wellbeing Change management is crucial to maximize the performance of the individuals in an organization. Many organizations offer reward and performance appraisal to the employees to improve their performance level (Loeppke et al. 2015). Singapore Petroleum Company includes the healthy activity of the employees as a part of their employee performance. They provide an award to the employees who are conscious about health and safety in the workplace. Therefore, they give performance appraisal to the employees those show healthy activities during their work. This approach is beneficial to enhance the performance of the wellbeing by influencing them to adopt healthy activities in the workplace. Conclusion The entire piece of work reveals the role of change management in promoting health and safety in the workplace. It is important for every organization to establish a safety culture in the workplace as health and safety is an integral part of the workplace. It is important for the organization to bring changes in the existing safety culture of the workplace. However, changes in an organization can be done by individual change management and organizational change management. It is crucial for the organization to provide proper training to the employees to manage change and develop a safety culture in the workplace. References Betancourt, J.R., Tan-McGrory, A., Kenst, K.S., Phan, T.H. and Lopez, L., 2017. Organizational change management for health equity: perspectives from the Disparities Leadership Program.Health Affairs,36(6), pp.1095-1101. Cameron, E. and Green, M., 2015.Making sense of change management: A complete guide to the models, tools and techniques of organizational change. Kogan Page Publishers. Edmondson, A.C., Higgins, M., Singer, S. and Weiner, J., 2016. Understanding psychological safety in health care and education organizations: A comparative perspective.Research in Human Development,13(1), pp.65-83. Kanaane, R., Akabane, G., Peterossi, H. and Endler, D.C.N., 2015. Organizational change management in a strategic perspective.American Journal of Management,15(2), p.88. Karambelkar, M. and Bhattacharya, S., 2017. Onboarding is a change: Applying change management model ADKAR to onboarding.Human Resource Management International Digest,25(7), pp.5-8. Kazmi, S.A.Z. and Naarananoja, M., 2017. Collection of Change Management ModelsAn Opportunity to Make the Best Choice from the Various Organizational Transformational Techniques.GSTF Journal on Business Review (GBR),2(4). Kim, Y., Park, J. and Park, M., 2016. Creating a culture of prevention in occupational safety and health practice.Safety and health at work,7(2), pp.89-96. K?r?lmaz, O. and Erol, S., 2017. A proactive approach to supply chain risk management: Shifting orders among suppliers to mitigate the supply side risks.Journal of Purchasing and Supply Management,23(1), pp.54-65. Kossek, E.E., Hammer, L.B., Kelly, E.L. and Moen, P., 2014. Designing work, family health organizational change initiatives.Organizational dynamics,43(1), p.53. Loeppke, R.R., Hohn, T., Baase, C., Bunn, W.B., Burton, W.N., Eisenberg, B.S., Ennis, T., Fabius, R., Hawkins, R.J., Hudson, T.W. and Hymel, P.A., 2015. Integrating health and safety in the workplace: how closely aligning health and safety strategies can yield measurable benefits.Journal of occupational and environmental medicine,57(5), pp.585-597. Marn, L.S. and Roelofs, C., 2017. Promoting Construction Supervisors Safety-Efficacy to Improve Safety Climate: Training Intervention Trial.Journal of Construction Engineering and Management,143(8), p.04017037. McFadden, K.L., Stock, G.N. and Gowen III, C.R., 2015. Leadership, safety climate, and continuous quality improvement: impact on process quality and patient safety.Health care management review,40(1), pp.24-34. Mom.gov.sg. 2018.Occupational Safety and Health Profile. [online] Available at: https://www.mom.gov.sg/~/media/mom/documents/safety-health/reports-stats/wsh-profile/osh-profile-2006.pdf [Accessed 26 Feb. 2018]. Rahmani, D., 2017. A new proactive-reactive approach to hedge against uncertain processing times and unexpected machine failures in the two-machine flow shop scheduling problems.Scientia Iranica,24(3), pp.1571-1584. Rosenbaum, D., More, E. and Steane, P., 2018. Planned organisational change managementforward to the past? An exploratory literature review.Journal of Organizational Change Management, pp.20-56. Sef.sg. 2018.SEF Group. [online] Available at: https://www.sef.sg/our-businesses/sef-construction-pte-ltd/ [Accessed 28 Feb. 2018]. Sgh.com.sg. 2018.Singapore General Hospital. [online] Available at: https://www.sgh.com.sg/Pages/default.aspx [Accessed 26 Feb. 2018]. Spc.com.sg. 2018.HSE. [online] Available at: https://www.spc.com.sg/community-society/hse [Accessed 26 Feb. 2018]. Wsh-institute.sg. 2018.Workplace Safety and Health Report 2016. [online] Available at: https://www.wsh-institute.sg/files/wshi/upload/cms/file/WSH%20National%20Statistics%20Report%202016.pdf [Accessed 28 Feb. 2018]. Yazdani, A., Neumann, W.P., Imbeau, D., Bigelow, P., Pagell, M., Theberge, N., Hilbrecht, M. and Wells, R., 2015. How compatible are participatory ergonomics programs with occupational health and safety management systems?.Scandinavian journal of work, environment health, pp.111-123.

The Five

Executive Summary The study of operational management has been around for decades. A general understanding of the nature of operations in management takes businesses to the next level.Advertising We will write a custom research paper sample on The Five-star Hotels’ Operational Management specifically for you for only $16.05 $11/page Learn More Any business has a number of operations divided by their functions, such as the accounting and sales divisions and in any operational unit, work processes exist to smooth operations and eliminate mistakes. All operations of a company are important. They complement and aid each other in the overall operations. This paper will analyze a historic five-star hotel’s operations. It will focus specifically in its current marketing operation. The marketing division is in focus because of the current setback the hotel is experiencing. The hotel used for this study has special features that provide information adequate for the study. Common operational management concepts are used to identify and evaluate the current system. Concepts from lectures and other secondary data are also used to describe, supplement, and reference previous research. Some concepts used are lean manufacturing, benchmarking and business process re-engineering. They were used to identify problems and challenges of the hotel. Potential problems and following recommendations were explored by the end of the paper. The main concern for the hotel is the decreasing number of customers because of the cheaper and quaint hotels in its vicinity. This information is the reason for selecting the operational unit focused on. Methodology The existing data available is provided. There are certain features in the information provided that will allow me to assume a number of things, such as the implications that being a historic hotel will offer.Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The concepts used to analyze the data from the hotel and its operations were presented in a lecture during class. They will be discussed on the historic hotel to provide useful information for the improvement of the effectiveness and efficiency of the operations of the hotel. Other secondary data will also be used. The method of analysis will be as follows. First, the current situation of the hotel and the specific operational unit chosen will be described and analyzed. Then existing problems of the hotel and the operational units will be identified and analyzed. Next, the paper will provide recommendations for solutions to the current problems identified. Lastly, the paper will provide potential problems, recommendations, and opportunities that the hotel can plan ahead for. This paper will refer to concepts presented from the class lectures and will aim to improve the overall operations of the hotel by the above method . Brief Description of Special Features Special features of the hotel are as follows: the hotel is historic, it was highly profitable and popular before the past few years, it is privately owned, it is a five-star hotel, it is near hotels which appear economical and quaint, it is strategically in the center of an international city that has a high level of tourists, particularly international tourists. A â€Å"historic† hotel means that the hotel was the setting of a historical event, whether it is a cultural or political event. Thus, it would hold a certain ambience prevalent to the culture of the country in that time of history. The hotel will have retained the architectural style of the period it was built in or at least influenced by it. We can assume that the hotel was popular throughout the years because of this and as suggested by the statement of its high profitability.Advertising We will write a custom research paper sample on The Five-star Hotels’ Oper ational Management specifically for you for only $16.05 $11/page Learn More That the hotel is privately owned means it is not publicly traded in a securities exchange in the country (Privately owned n.d.). Depending on which type of economy the nation falls into, privately owned enterprises such as this hotel will have a number of implications. If it falls into a traditional economy, operations would be controlled and less dynamic than other systems. A command economy has strong government control while a free market economy has little government control. Mixed economies which combine elements of command and free market economies are the most common economies used by many countries today because of it provides an enough mix of public and private interventions on economic decisions and resource allocation and distribution. (Schmoop Editorial Team 2008). Since it was not stated in the problem what the hotel is like in its economic decisions we will assume it i s under the most common economy which is a mixed economy. The historic hotel is described to be a five-star hotel. This means its standard for quality is of the highest ranking. Five-star hotels are expected to offer excellent service and the highest standards of comfort for their guests. Additional features of five-star hotels include originality in architecture and interior design, high quality construction, and special touches such as fresh flora as decoration. Space, services, and amenities are always sufficient and comfortable (Star rating system hotel requirements for four, five star etc n.d.). Analysis of Hotel There are several operational units in this hotel. These would include general management, front office, rooms division, maintenance, food and beverage, purchasing, marketing, human resources, finance, security and safety, and parking (Best practices n.d.). An overall process flow follows. Advertising Looking for research paper on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The hotel’s processes are service types. They are considered service shops, which are characterized by medium levels of volume of customers, medium or mixed levels of customer contact, medium or mixed levels of customization, and medium or mixed levels of staff discretion (Slack, Chambers Johnston 2010). These characteristics put the operations between the extremes of professional and mass services. The implications provided by the description of the hotel are that the hotel’s design is not contemporary and the accommodations are pricey. The main problem of the hotel is in marketing their products and services to tourists amidst cheaper hotels in the area. The hotel is in an area where competition is high because it is located in an international city and in a tourist spot. It is essential that a new marketing strategy is applied to save the hotel from lesser profitability in the near future and possible bankruptcy in the long-run. Although not on the same level, com petition with the cheaper hotels is challenging and needs to be addressed immediately. The hotel’s marketing division, since this is the main concern, is the focus of the paper. Analysis of Marketing Operation I chose the marketing division as the operational unit to focus on because it pertains to the mentioned problem of the hotel, which is the decrease of customers. The marketing team is responsible in providing leadership on serving guests better. They provide insight on how to serve the hotel’s customers better by developing pricing, conducting customer surveys, contributing insights on product and service development, and examining competition. The team also supports other divisions in their operations. They support the general management and the purchasing division. Marketing is responsible for advertising and promoting the establishment. Different media are used to do so. Finally, the marketing team is responsible for managing relationships, whether with suppli ers, competitors, or customers (4 core marketing strategies n.d.). Below is a process flowchart of the marketing division. The hotel is said to have lesser customers due to the existence of cheaper quaint hotels around its vicinity. It is located in the middle of an international city and is a tourist spot. Tourists choose other hotels because of the price and charm of neighboring hotels over our hotel. This is not unexpected since tourists do generally vacation on a budget. Affordability is a major factor taken into account by most tourists (Tourists seek cheaper travel options 2012). It is, however, not the only reason as we will discuss later. What the hotel needs to do is ‘think outside the box’ and innovate their services to attract tourists to stay at their hotel regardless of the price. Although the hotel can be said to offer exceptional services as evidence of its five-star status, it needs to think outside the box and market what it can offer to customers that other hotels cannot. Tourists on a budget trip do not mind cheaper hotels’ lack of quality service and the competition in the area is the main challenge the hotel faces. What the hotel needs to do is to â€Å"think outside the box.† Jones (2001, p.82) says that consumers are increasingly looking for â€Å"solutions†, where product, service, advice and expertise are seamlessly integrated. Innovation is important in any industry. It is important for the hotel we are looking at. Innovation with products and services will give the business a competitive edge against competitors in the vicinity. It will give value and uniqueness to the product and services offered and it is up to the managers of the hotel to think of â€Å"solutions† for the customers. Once consumers needs are determined and agreed, then can the innovators work out precisely what to deliver to the consumers and when. It is sensible to learn from past mistakes. A lesson learned from automakers from the past is this – while western automakers focused on ‘adding luxury’ to their vehicles, Japanese automakers focused on ‘adding quality to everything’ (Tennant 2001, p. 4). It is a feature of any five-star establishment to be luxurious but the lesson the hotel can draw from this is to re-focus efforts not on adding luxury to the products offered but to the quality of existing products and services of the hotel. Continuing from this line of thought, the hotel can also do this – focus on quality – by adapting ‘lean’ principles in its operations. Lean principles state that expenditures of resources, if not seen by consumers as value-adding or worthy, should be eradicated (Holweg 2007). This practice reduces unnecessary costs and staffing requirements. For the management of a luxury hotel though, it can be hard to decide if the luxuries offered are reasonable. There is a fine line for five-star establishments between lux uries and those extras that should be eradicated because in definition, luxuries are extra indulgences conductive to pleasure and comfort (Luxury n.d.). The hotel can also do to benchmark. Benchmarking is identifying, analyzing, evaluating, and adapting the industry’s best practices for the advantage of the hotel (Boxwell 1994). The hotel has function rooms that can be used for all kinds of events, from weddings to conferences. Von Starck (2004, para. 3), a general manager of a five-star restaurant and a consultant on hotel marketing issues, particularly on food and beverage issues, says that the design and furniture of function rooms gives an establishment a big advantage. Socialites and brides, in particular, are heavily attracted to the appearance. Food and beverage is also important in drawing good reviews. Food, he says, should be imaginative, with good presentation. The service provided is also important. The quality of service will keep customers coming back developing good relations to clients. Von Starck (2004, para. 6), also said that hotels could really boost sales by working on their menus. By customizing the style, pictures, and look of the design, menus could target different audiences, separately and discretely. Another good marketing strategy practiced by hotels is to bring a personal touch to their websites. Von Starck (2004, para. 1) claims it a fact that the most visited websites are those that include stories and bios about employees of the establishment. The reasoning behind this is that people want to know about the people behind the business. In addition to what the business offers to its customers and what the staff is like, people want to know how these will reflect on them. They want to know if the business will coincide with their personality and lifestyles. They want to know if the business is worth paying and they base these off the websites. The internet is the most convenient and economically friendly media both for busine sses and consumers (Negi 2011). The hotel’s website is a helpful tool in marketing if used wisely. Studies showed that people are increasingly using the internet to book reservations (Crick n.d.). There may come a time when it will become the only media for information gathering that people will use. The hotel having problems with its marketing implies that the current marketing operation is not effective or efficient anymore. Another concept that might help the business in the long run is the concept of business process re-engineering. Business process re-engineering or BPR means that process or work flow of marketing operation will be scrutinized, analyzed and changed if its performance is not effective or efficient for the hotel anymore (Business process re-engineering 2001). The steps in BPR requires the analyst to first identify the processes in the work flow, review and analyze the data and information gathered, design a new work flow, test the new work flow, and after adjustments, implement it. Implementation of BPR is said to be difficult. The rate of failure of BPR is over fifty percent (Revenaugh 1994). The process of changing the work flow takes time and persistence because it requires participation and cooperation of everyone involved. Possible Difficulties and Recommendations It is daunting to face major challenges, especially in the large-scale. Innovation always comes with risk. Implementation of new strategies requires careful planning and attention. There should always a contingency plan or a backup for when going through with a new radical idea. When implementing new strategies, there will be risks of failure. There is a potential that the business would lose more money than they would have gained. When benchmarking and adapting new practices, there is the potential that the best practices do not go well with the particular establishment. Working on smaller projects for the hotel might be more difficult. When working on menus and websi tes, it is noteworthy to be meticulous. A potential problem for the management when looking to eliminate products or services that add no value is the risk of opposite results. When implementing a new work process, problems such as resistance or difficulty in transition of persons involved is expected (Allen Fifield 1999). Careful planning is important when acting on new strategies. To avoid losing money and other set-backs, management should take the time to test products before buying them in bulk and be certain that new services offered will perform to standard before applying them to customers. Management should have contingency plans and emergency procedures for retaliating on defects and errors to stop problems at the earliest time. Maintenance and constant monitoring is necessary to avoid accidents. Opinions and suggestions should be welcomed and taken into account. Resources should be used wisely to avoid loses (Lean manufacturing techniques 2011). Summary of Key Findings B y analyzing the given business using several concepts in operational management, this paper was able to discuss and evaluate the hotel. To start, the hotel needs to think outside the box and implement a new marketing strategy to increase profitability – a demand from any establishment when competition is high in its area. To do this, management needs to add value to their products and services to meet consumers’ ever evolving wants and needs. Instead of focusing on adding luxury to the products and services, management should look at the current quality offered by the hotel and work on improving that. The lean practice of operational management suggests that the establishment eliminates products and/or services with no value to the customers, therefore reducing costs and unnecessary actions. The hotel can benefit greatly by benchmarking. Learning from the best in the industry and adapting practices that suit the establishment will allow the hotel to grow and be competi tive amidst heavy competition. Improving the establishment’s tools is helpful. Paying attention to menus and websites will subtly improve the hotel’s marketing. Adding personality gives the hotel uniqueness and advantage. Finally, the business process re-engineering method would be helpful in the long-run but be prepared for the difficulties it would ensue. Reference List 4 core marketing strategies n.d., http://www.marketingplan.net/marketing-responsibilities/. Allen, D Fifield, N 1999, ‘Re-engineering change in higher education’, Information Research, vol. 4, no. 3, pp. 104-110. Best practices n.d., http://www.bestpracticehotel.com/. Boxwell, R 1994, Benchmarking for competitive advantage, McGraw-Hill Professional Publishing, London, UK. 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Privately owned n.d., http://www.investopedia.com/terms/p/privately-owned.asp#axzz1mirAxVZh. Revenaugh, D 1994, ‘Implementing major organizational change: can we really do it?’, The TQM Magazine, vol. 6, no. 6, pp. 38-48. Sh moop Editiorial Team 2008, Types of economic systems, http://www.shmoop.com/economic-systems/types.html. Slack, N, Chambers, S Johnston, R 2010, Operations Management, 2nd edn, Pearson Education Limited, England. Star rating system hotel requirements for four, five star etc n.d., http://www.cerf-resort.com/hotelstarratings.html. Von Starck, E 2004, Food and beverage: how caterers can cream hotels and what to do to get the business back, http://www.panetieremarketing.com/news_articles/caterer_beats_hotels.html. Von Starck, E 2004, Menus that work as a sales tool, http://www.panetieremarketing.com/news_articles/hotel_menus_marketing_tools.html. Von Starck, E 2004, Personality on your web site and why, http://www.panetieremarketing.com/news_articles/personality_sells_website.html. Tennant, G 2001, Six sigma SPC and TQM in manufacturing and services, Gower Publishing Company, England. Tourists seek cheaper travel options 2012, http://www.cruiseshalong.com/content/tourists+seek+chea per+travel+options+/8/2856. This research paper on The Five-star Hotels’ Operational Management was written and submitted by user Helena P. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.